Return & Refund Policy

Return & Refund Policy


We happily accept returns within 7 days of the delivery date for a full refund or store credit for all qualifying orders. We offer 30 days money-back guarantee that will apply on the merchandise, not the shipping cost. An up to 20% fee may apply for refund requests.

*No refund for custom engraved or photo jewelry.


Refused or Unclaimed Packages

Packages shipped within the United States and Canada that are sent back to us because they are either refused or unclaimed are subject to a 15% restocking fee. Shipping fees are non refundable and will be deducted from the merchandise refund.

International Refused Shipments

Customers are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to GOLD NATION, even if you refuse the shipment. This amount will be deducted from your merchandise refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.

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